Policies and Procedures

PET IT INC. POLICIES AND PROCEDURES

BY PURCHASING A CHIHUAHUA PUPPY FROM PET IT, YOU AGREE TO THE FOLLOWING TERMS AND CONDITIONS:

PAYMENT METHODS

  • Payment for puppy deposit, product, or payment for a puppy must be made in either INTERACT EMAIL MONEY TRANSFER,CASH, DEBIT, MASTERCARD or VISA and/or a combination of the above accepted payment methods. We do not accept personal CHEQUES.
  • PAYPAL is accepted for all online product purchases. PAYPAL will be accepted for purchases of dogs with a 3% additional charge added for PAYPAL fees.
  • All dogs and products shall be paid for in full prior to leaving our care.

 

DEPOSIT and TERMS OF PURCHASE

  • Dogs are to be purchased as purebred registered PET QUALITY COMPANIONS, or as purebred registered SHOW AND BREEDING prospects ONLY. Dogs are NOT to be purchased for resale, impulsive purchases or as toys.
  • You must be 18 yrs and older to purchase a dog from us. We reserve the right to decline the sale of a dog should we feel the owners or living arrangements unsuitable.
  • By Purchasing a Pet it Chihuahua, you acknowledge that ownership can last up to 18 years and are willing and able to make the life time commitment. By agreeing to purchase a Pet it dog, you acknowledge that you are an knowledgeable and responsible PERMANENT pet home.
  • A deposit of 25% of the total purchase price of the dog is required to hold the puppy of your choice if prior to 9 weeks old.
  • Puppies are to be picked up at 9 weeks plus, no earlier.
  • Puppies must be picked up at a date we both agree on no later than TWO (2) weeks of the date the puppy is ready to go home. This date is on your DEPOSIT AGREEMENT. If the two week time frame is exceeded, we charge an additional $10 per day for boarding. This fee includes 24hr care of your new puppy until you are ready to pick them up. Their 2nd set of vaccinations will also be done in our care should he/she be age appropriate for them.
  • If puppy is of age 9 weeks plus, and ready to go home, full payment is required prior to puppy going home.
  • Should the puppy be 9 weeks plus and ready to go home but you are not ready to take the puppy home, full payment is required for the puppy. We will hold the puppy for one week of the purchase date free of charge. After one week, a boarding fee of $10 per day will apply until you are ready to come pick up your new puppy.

 

REFUND POLICY – DEPOSIT

  • If WITHIN TWO (2) weeks (14 days) of placing a deposit to hold a puppy you should change your mind about completing the purchase, your 25% deposit will be returned to you within 30 DAYS of the date of cancellation.
  • If TWO (2) WEEKS PLUS (14 days +) has lapsed since placing a deposit to hold a puppy and you change your mind about completing the purchase, NO REFUND will be given.

 

REFUND POLICY – PUPPY PURCHASE

  • Dogs MUST be in good health as purchased to be eligible for a refund. If injured, sick, ill or deceased, refer to HEALTH CONTRACT/GUARANTEE for additional details. Should in any circumstance we suspect abuse, or mistreatment of the animal, NO REFUND will be given.
  • If WITHIN 2 WEEKS (14 DAYS)upon date of purchase of a puppy, you decided you cannot care for the dog, or find the dog not a suitable fit for your family, the purchase price of the dog will be refunded MINUS the initial 25% deposit within 45 DAYS
  • If WITHIN 3 WEEKS (21 DAYS)upon date of purchase of a puppy, you decided you cannot care for the dog, or find the dog not a suitable fit for your family, the purchase price of the dog will be refunded MINUS 35% of the total purchase price within 45 DAYS
  • If WITHIN 4 WEEKS (28 DAYS) upon date of purchase of a puppy, you decided you cannot care for the dog, or find the dog not a suitable fit for your family, the purchase price of the dog will be refunded MINUS 50% of the total purchase price within 45 DAYS
  • If AFTER 4 WEEKS (28 days +) has lapsed since the purchase of your puppy, NO REFUND is given. We are happy to help assist in finding an appropriate home for the dog if need be. Dogs are not to be listed online, or kijiji for resale.

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